Shipping Policy
At DECKO, we strive to provide our customers with the best possible shipping experience. To ensure fast and reliable delivery, we have three warehouses located in Dallas (Texas), Riverside-LA (California), and Wilkes-Barre (Pennsylvania).
We use a variety of trusted shipping partners, including UPS, FedEx, and USPS, to deliver your orders as quickly and efficiently as possible. Shipping prices will be calculated at checkout based on the weight, size, and destination of your order. In general, our standard delivery times are between 2-5 business days for domestic shipments, but please note that shipping times may vary depending on the destination.
When you place an order with us, we will ship it from the warehouse closest to your location to ensure the fastest delivery possible. However, please note that some items may be shipped from a different warehouse, which could result in separate packages and different delivery times.
If you need to make changes to your shipping address or have any special delivery instructions, please contact us as soon as possible so we can make the necessary adjustments. We are not responsible for orders that are delivered to an incorrect or outdated address.
In the unlikely event that your order is lost or damaged during shipping, please contact us immediately so we can investigate and resolve the issue. We may require additional information, such as photos of the damaged item, to process your claim.
We are committed to providing our customers with exceptional shipping services and will do everything possible to ensure that your orders are delivered to you in a timely and safe manner. If you have any questions or concerns about our shipping policy, please do not hesitate to contact us.